Easter Opening Hours: We will be closing at 1pm on Friday 3rd of April and open again on Tuesday 7th April.

Privacy Policy

Last updated: 3 February 2026

Penny Car Hire ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services.

1. Who We Are

Business name: Penny Car Hire

Location: Virginia Water, United Kingdom

Service areas: Virginia Water and surrounding areas

If you have any questions about this policy or how we handle your data, you can contact us via our website contact page.

2. Information We Collect

We may collect and process the following information:

  • Your name
  • Email address
  • Phone number
  • Address
  • Booking or quote details
  • Driver information (where required for vehicle hire)
  • Any information you submit through contact, quote or booking forms

We may also collect limited technical data such as:

  • IP address
  • Browser type
  • Pages visited on our website

3. How We Use Your Information

We use your information to:

  • Provide car hire, van hire and flexi lease services
  • Respond to enquiries and quote requests
  • Manage bookings and customer support
  • Improve our website and services
  • Comply with legal and regulatory requirements

We do not sell your personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Your consent (when you submit a form)
  • Performance of a contract (to provide vehicle hire services)
  • Legal obligations
  • Legitimate business interests

5. Sharing Your Information

We may share your information only where necessary, for example:

  • With insurance providers
  • With payment processors
  • With service providers who help us operate our business
  • All third parties are required to keep your data secure and confidential

6. Data Security

We take appropriate technical and organisational measures to protect your
personal data against loss, misuse, unauthorised access or disclosure.

7. How Long We Keep Your Data

We keep your personal data only for as long as necessary to:

  • Provide our services
  • Meet legal, accounting or regulatory requirements

8. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise your rights, please contact us via our website.

9. Cookies

Our website may use cookies to improve functionality and user experience. You can control or disable cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact Penny Car Hire through our website contact page.