Terms & Conditions

The Rental Agreement forms a contract solely between the Lessor described on the agreement and the Hirer(s), by which the Lessor rents to the Hirer(s)
(here in after called the 'Hirer') who has signed for the motor vehicle described in the agreement (here in after called the 'vehicle') subject to the terms and conditions of the agreement and here in after, whereby the Hirer acknowledges and agrees:

1. Hirer will pay Lessor on demand all time and mileage and other charges to be entered on the agreement. In accordance with the provisions of the Rental Agreement, if the vehicle is used, operated or driven in violation of the provisions of this Rental Agreement, or if the vehicle is damaged/lost/stolen as a result of the negligence of the Hirer, the Hirer shall be wholly liable for the cost of all and any damaged caused. For this purpose, all interior damage is considered to be caused by the negligence of the Hirer along with leaving the keys in the vehicle and the vehicle being subsequently stolen.

2. Hirer shall return the vehicle in the same condition as when received (ordinary wear and tear accepted, but excluding undue wear and tear by reason of misuse or abuse) to the lessor on the date and time specified on the rental agreement, or sooner if demanded by the Lessor.

3. Hirer must inform Lessor of any loss or damage to the vehicle and of any fault and in the case of damage or fault which makes the vehicle liable to cause danger to any person or property, must not use vehicle until rectified.

4. Hirer transports their property in vehicle entirely at their own risk. Lessor accepts no responsibility for loss or damage to any property transported or left in vehicle during rental period or afterwards.

5. Hirer is insured during rental period against Third Party liabilities (including Road Traffic Act liability) by an Insurance Policy a copy of which is available for inspection from the Lessor on request and which policy provides unlimited indemnity in respect of Third Party Road Traffic Act liability and in respect of damage to Third Party property. Hirer agrees to comply with and be bound by all terms, conditions and limitations of the policy which are made a part of this Rental Agreement.

The said policy requires that:
a) The Lessor be informed in writing immediately of any accident.
b) Hirer makes no admission of liability and must obtain witnesses' names where available.
c) Hirer must immediately deliver to the Lessor every summons, writ, pleading or paper relating to all claims, and proceedings received by the Hirer.
d) Hirer shall not aid or abet any claimant but shall cooperate with Lessor in all matters connected with the investigation and defence of any claim or suit.

The vehicle shall not be used:
a) For the carriage of passengers for hire or reward.
b) For any illegal purposes.
c) For racing, pace-making, speed testing, rallied trials or competitions or drawing a vehicle or trailer.
d) In violation of the provisions of any Act, Order or Regulations affecting the use of the vehicle.

6. A reading of the standard mileage indicator fitted to the vehicle shall determine the number of miles over which the vehicle shall have been driven during the agreed Rental Period.

7. The vehicle shall not be driven by any person other than the Hirer(s) unless prior arrangement has been made with the Lessor.

8. Hirer shall in no event, be or be deemed the agent, servant or employee of the Lessor in any manner or for any purposes whatsoever.

9. Lessor does not accept responsibility for delays in consequence of breakdown or otherwise, nor any expenses incurred thereby.

10. It is a condition of the Rental Agreement that the vehicle shall not be used, operated or driven outside the United Kingdom except where permission to do so is agreed in writing and that each period of hire cannot exceed 90 days.

11. The Hirer is responsible for any damage to the hired vehicle up to the non-waivable deposit as indicated on the rental agreement. The non-waivable deposit is forfeit whether or not the Hirer is responsible for such damage, and this includes tyre and glass damage. Where the damage can be repaired for less than the deposit, the whole deposit will be held and any excess refunded once the repairs have been completed. In the event of a break-down the RAC will attend if requested to do so. The non-waivable deposit will be held to cover part of the cost to the company of the call out where the Hirer is clearly responsible (e.g., running out of fuel, leaving the lights on or locking the keys in the vehicle).

12. There is no theft cover if the vehicle has not been locked and the keys removed from the vehicle. The Insurance excess for theft is £1000.

13. Fuel Policy: The vehicle will be supplied with a minimum of ¼ of a tank. Customers are asked to return the vehicles with the same amount of fuel. When returned with less fuel, The Lessor will charge the customer the cost of returning the fuel to its collected state. There is no refund for over fuelling. EV cars will be supplied with approx.. 80% charge and must be returned on over 50% charge otherwise, charges apply as detailed below.

Electric Vehicles

40%-49% State of charge: £10.00
25%-39% State of charge: £20.00
0%-24% State of charge: £40.00

14. Cleanliness on return: If we are unable to check the vehicle condition on return due to dirt/weather conditions/out of hours drop, we will clean & check over within 36 hours and confirm condition. Excessive staining or dirt/pet hair will incur a minimum extra valet fee of £37.50+Vat and more if necessary.

15. If you, The Hirer, break any of the terms of the agreement, we, The Lessor, are entitled to treat the agreement as terminated and to repossess the Vehicle. You hereby authorise us to enter on your property to do so if necessary.

16. No alterations to the terms and conditions of the Agreement or extension thereof are valid unless agreed separately in writing between the parties.

17. Insurance cover is subject to the Vehicle rental being paid in advance (including any agreed extensions being paid before the initial rental period elapses),
it is also part of the agreement that the hirer / driver makes known any criminal convictions or criminal charges they have, failure to do this and driving without written consent will invalidate any insurance provided.

18. Data protection: By entering into the rental agreement, you agree that we can process and store your personal information in connection with the agreement including data collected from the vehicle. We may use your information to analyse statistics, for market research, credit control and to protect our assets. You agree that if you break the terms of this agreement, we can pass your personal information to credit-reference agencies, debt collectors, the police or any other relevant organisation. We can also give this information to the British Vehicle Rental and Leasing Association (BVRLA), which can share your personal information with its members to prevent crime and protect their assets, as allowed under the Data Protection Act 1998.

19. Any penalty charge notices we receive in relation to the hire will incur a £20 (inc. VAT) admin fee.